Terms And Conditions

DW ELECTRICS LTD - TERMS & CONDITIONS 
1. GENERAL: Acceptance of a quote or a day work instruction includes acceptance of the following terms and conditions. 
2. DEFINITIONS: ‘Contractor’ shall mean DW Electrics Ltd. ‘Customer’ shall mean the person, company or firm responsible for instructing the works. ‘Works’ shall mean those works described in the quotation or day work. ‘Contract’ shall mean a written formal contract or a contract based upon acceptance of a quotation or a day work instruction. 
3. PERIOD OF ACCEPTANCE: Unless otherwise expressly agreed in writing by both parties, a quotation remains open for 30 days unless previously withdrawn. Thereafter it is subject to confirmation or adjustment by the contractor. 
4. BASIS OF QUOTATION & DAY WORK. GENERAL: (a) All increases or decreases in labour and / or material cost arising after the date of quotation may be recovered from or allowed to the customer unless the quotation expressly excludes the condition. (b) Prices are based on the work being undertaken during normal working hours 8am to 5pm. Where overtime is worked at the request of the customer, the contractor is to be reimbursed for all extra costs involved as a result thereof. (c) Where the customer requires additional works and / or variation from the works described in the quotation, such works shall be the subject of a separate agreement between the customer and the contractor. The contractor shall submit a quotation for such works upon written request by the customer and the customer shall confirm his agreement in writing before the work is carried out. Where additional  works and variations cannot be accurately assessed by the contractor, are urgently required or where no written request for a quotation is made by the customer to the contractor before the works proceed then variations or additional works shall be charged at an hourly rate of £50+vat per hour plus materials. Whilst reasonable care will be taken, quotations do not include for the cost of the following. Incidental redecoration or other works consequent upon the proper execution of the work and specifically exclude laying or relaying of floor coverings. Work by other trades, any statutory fees, or charges for work done by supply authority or local authority. Formation of structural holes or chases into walls. Electrical supply for temporary lighting, power or testing. Replacement of failed lamps
TEST & INSPECTION REPORTS: There are four distinct and separate reports:
 (a) Minor Electrical Work Certificates to BS7671. 
(b) Domestic Electrical Installation Certificate to BS7671. 
(c) Electrical Installation Certificate to BS7671.
(d) Electrical Installation Condition Report to BS7671.
 The following criteria apply and are included. Electrical Installation Condition Report.  Quotation assumes that power is available for testing and includes a visual inspection confined to random checks of those parts of the installation which are readily accessible. It includes disconnection or dismantling of a representative sample (approximately 10%) of accessories and switchgear to facilitate testing. It includes testing representative marked and identified circuits of the installation but excludes circuits where the presence of electronic equipment may be damaged by such tests and / or where testing would cause disturbance of the installation and inconvenience to the user and / or where there is an absence of a schedule indicating original design criteria and test results where this would prove to be restrictive and / or would make a comparison to indicate deterioration impossible. It does NOT include identifying or testing physical defects or problems in concealed or hidden parts of the wiring installation, identifying or testing unidentified or unmarked circuits. A schedule of recommended remedial items, generally priced, will be provided with the report if appropriate.
5. INSURANCES: The existing structures, together with the contents thereof, the works and all unfixed materials, goods and plant on site, shall be at the sole risk of the customer and the customer shall maintain insurance cover thereon to the full value of such property. The above items shall remain the property of the contractor until paid in full by the customer. The contractor shall maintain employers liability and public liability insurance and shall indemnify the customer against any claim in respect of accidental death or bodily injury and accidental loss of or damage to property caused by or through the fault or negligence of the contractor, his servants or agents, for which the contractor could be held legally liable in the absence of this condition within the period of guarantee. 
6. COMPLETION & EXTENSION OF TIME: The contractor shall endeavour to carry out the work within the period stipulated or, if no period is stipulated, within a reasonable time, but shall not be held responsible for any loss or damage arising out of delay due to any cause beyond the contractor’s control. If the progress of the works is delayed and / or disrupted due to any cause beyond the contractor’s control, then the contractor shall be granted an extension of time, providing that the contractor shall use his best endeavours to minimise such delay. 
7. WARRENTIES – CONSEQUENTIAL LOSS OR DAMAGE: The contractor shall not be liable for any damage caused by the works after completion of the works, which is due to normal operation of equipment or materials, save where the damage is caused by the negligence of the contractor. Without prejudice to the customer’s statutory rights the contractor will pass to the customer the benefit of any guarantees the contractor has received in respect of materials supplied by the contractor and undertakes to repair or, if necessary, replace free of charge any materials or work found to be defective if the defect is due to faulty workmanship by  the contractor, his servants or agents and is brought to his attention before the job is completed and up to the point of the last working day the contractors are on site, provided nevertheless that: (a) The contractor accepts no responsibility for any drawing, design or specification not prepared by him. (b) The contractor’s responsibility to the customer is limited to the  fulfilment of the contract in a proper and workmanlike manner and the contractor shall not be liable for any consequential loss or damage arising out of the  execution of the contract, unless due to the negligence of the contractor, has servants or agents. (c) The contractor shall not be liable for any wear and tear, loss or damage, direct or indirect, nor for any extra work entailed due to the apparatus being put into operation by the customer or by the contractor, his servants, or agents at the customer’s request before it is handed over for beneficial use. (d) The repair or replacement of any faulty work or materials shall only be carried out by the contractor, his servants, or agents; otherwise the contractor’s warranties as to repair or replacement shall not apply. (e) The contractor will take reasonable care but accepts no liability for damage to furniture or other fixtures and fittings which have to be moved by the contractor or his workmen in order to carry out the contract works. Without prejudice to this the contractor will maintain adequate public liability insurance cover for at least the duration of the contract. 
8. GUARANTEE: Without prejudice to the above terms, the customer may have the benefit of the performance guarantee schemes of the Electrical Contractors Association NAPIT.
9. CONTRACTOR’S LOSS, DAMAGE AND EXPENCE: If the contractor is involved in loss, damage or expense due to any of the following reasons, then he shall  be reimbursed for same, providing that the contractor shall use his best endeavours to minimise such loss, damage or expense:- (a) by reason of customer’s  instructions and/or delayed instructions regarding extra work or variations; (b) by delay on the part of the companies engaged by the customer in executing work  not  forming part of this contract; (c) by the customer failing to afford free and uninterrupted access to the contractor to the property for the proper execution of the  works. (d) The contractor shall not be liable for any damage caused by the works after completion of the works, which is due to normal operation of equipment or materials, save where the damage is caused by the negligence of the contractor. 
10. TERMS OF PAYMENT: (a) Initial Payment of 30% of the total amount due of the works to be carried out should be paid a week before the first day of contractor on site to cover materials if final price is below one thousand pounds. Amounts above this  for works  to be carried out is to be paid in advance, minimum of 50% of total amount due (b)Payment in full shall be made in advance or on the day of completion of the work. (c) Where the contract period is in excess of 4 weeks, written applications/invoices  may be submitted monthly, for the total value of work executed – less previous payments – the net amount due to be paid by the customer within 30 days of the  invoice date or payment application. (d) Failure by the customer to make any payment as aforesaid shall entitle the contractor to suspend work and/or charge interest on the amount outstanding at 4% above the base rate of the contractor’s bank from the time to time in force and to recover from the customer any administrative or legal costs. Failure by the customer to make payment shall also entitle the contractor free access to the property wherein the works have been carried out and to remove at the customer’s cost all materials and goods installed or provided during the works. (e) Receipts, certificates, test sheets and reports will be issued and the contents there of released within 2 weeks of receipt in full of payment of the total invoice sum.
11.PAYMENT METHODS: 
• Cash
• Direct bank transfer (BACS)
• Credit/debit card (VISA ,MASTERCARD  and MAESTRO) accepted up to the amount of £10,000 per transaction (2.9% charge on all card payments)